Prescott Digital LLC

Services and Solutions

Reliable Tech Support for Small Businesses

 

Whether you need just a little IT help or full-service support, we have a plan that fits your business. All subscriptions include expert guidance, prompt support, and proactive monitoring to help keep your operations running smoothly.

 

 

 

Subscription Plans

 

 

Essential Plan – $199/month

 Best for solo professionals or very small teams (1–5 employees)

 

2 remote support hours/month
 

Basic email + endpoint security
 

Monthly remote system health check
 

Priority response: Within 24 hours
 

10% off additional hourly services

 

 

Standard Plan – $399/month

 Best for small teams (5–15 employees)

 

4 remote support hours/month
 

Email, endpoint, and web security
 

Monthly backup verification
 

1 on-site visit per quarter (within service area)
 

Priority response: Within 12 business hours
 

20% off additional hourly services
 

 

 

Premium Plan – $699/month
 Best for growing businesses (15–30 employees)

 

 

8 hours/month (remote or on-site)
 

Full security suite (email/web/data/endpoint)
 

Weekly monitoring reports
 

Unlimited phone/chat triage support
 

Same-day priority response (during business hours)
 

30% off additional hourly services

 

 

Custom Plan – Quote-based

 Tailored solutions for larger or specialized environments

 

Dedicated IT consultant
 

Custom hour bundle (12, 16, 20+)
 

SLA-based response times
 

Security/compliance assessments

 

 

 

A La Carte & Hourly Services
 Hourly billed in 30-minute increments

 

Service                                       Base Rate                        With Subscription

 

                            Remote IT Support                                                $125/hr                                               $112 / $100 / $88

                            On-Site Support                                                     $150/hr                                               $135 / $120 / $105

                            Device Setup (PC, printer, router)                      $150 flat                                             $125 flat

                            Backup/Recovery Configuration                        $250+                                                 $200+

                            Cybersecurity Audit                                              $400                                                   $300

                            Email Domain Setup & Security                         $300                                                    $250

                            Microsoft 365 / Google Workspace                    $300                                                   $250

                            Emergency Response (off-hours)                      $250/hr                                              $200/hr

 

 

>>>   New Client Promo: $99 First-Month System Assessment   <<<

 

 

Questions? Let us build a plan that fits your workflow and your budget. Reliable, friendly, and professional support for businesses that want peace of mind.

 

 

 

All prices subject to change. On-site services available within defined service radius.